Refund Policy

At Exam Competition, we strive to provide high-quality educational resources, counselling support and digital services. This Refund Policy explains the conditions under which refunds may or may not be provided.

1. Digital Products

Most of our products and services are delivered digitally, including:

• College predictors and calculators.
• Online counselling services.
• Study materials and notes.
• Reports and downloadable content.
• Subscriptions and premium features.

Due to the nature of digital products, purchases are generally non-refundable once access has been granted or the service has been delivered.

2. Counselling Services

Refund requests for counselling or admission guidance services may be considered only if the service has not yet started and no consultation session has been conducted.

Once counselling sessions, guidance calls or personalized recommendations have been provided, refunds will not be issued.

3. Duplicate Payments

If a duplicate payment is made due to a technical issue, payment gateway error or accidental multiple transactions, the excess amount will be refunded after verification.

4. Failed Transactions

If an amount is deducted from your account but the order is not completed successfully, the payment is usually reversed automatically by the payment provider or bank within the applicable processing period.

5. Subscription Cancellation

Users may cancel future renewals of subscriptions at any time. However, refunds will generally not be provided for the current billing cycle after payment has been successfully processed.

6. Exceptional Circumstances

Refund requests arising from exceptional situations may be reviewed on a case-by-case basis at the sole discretion of Exam Competition.

7. Processing Time

Approved refunds are generally processed within 7 to 14 business days, depending on the payment method and banking systems involved.

8. Right to Refuse Refunds

We reserve the right to refuse refund requests in cases involving:

• Violation of our Terms of Service.
• Misuse of services or products.
• Fraudulent or suspicious activity.
• Requests made after services have been delivered.

9. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time without prior notice. Updated versions will be published on this page along with the revision date.

10. Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund review, please contact us:

Website: https://examcompetition.com

Email: info@examcompetition.com