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A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and…

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A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and survive, is known as a(n)?
  • ASwitching costs
  • BLoyalty programs
  • CEntry barriers
  • DAffiliate programs
Correct answer: C
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Entry barriers

A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and survive, is known as an Entry barriers.