Information about cancellations, refunds, and payments on ExamCompetition.
Last updated: July 1, 2026ExamCompetition aims to provide transparent information about payments, cancellations, and refunds related to our services.
This Refund & Cancellation Policy explains the conditions under which refund requests may be accepted or declined.
ExamCompetition provides educational information, preparation resources, mock tests, career guidance, and other digital learning services.
This policy applies to paid services, subscriptions, products, or digital offerings provided through ExamCompetition.
This Refund & Cancellation Policy applies to payments made directly through ExamCompetition for eligible services.
Different products or services may have specific refund conditions, which will be clearly mentioned at the time of purchase.
A large portion of ExamCompetition resources may be available free of cost, including educational articles, exam information, college details, news updates, and general guidance.
Since free services do not involve payment, they are not eligible for refund claims.
In the future, ExamCompetition may offer paid services such as:
| Online Mock Tests | Paid test series, assessments, and preparation packages. |
|---|---|
| Premium Content | Special educational resources, guides, or digital materials. |
| Subscriptions | Membership plans or premium access services. |
| Other Digital Services | Any paid educational product offered through the platform. |
Users may request cancellation of eligible services before the service has been activated or used, subject to the conditions mentioned below.
| Before Service Activation | Cancellation requests may be considered if the purchased service has not been accessed, activated, or used. |
|---|---|
| After Service Usage | Cancellation requests may not be accepted once the user has accessed or used the service, content, or digital resources. |
| Subscription Services | Users may cancel future renewals where applicable, but cancellation does not automatically qualify for a refund for already consumed periods. |
Refund requests may be considered under the following circumstances:
| Duplicate Payment | If the same transaction has been charged more than once due to a technical issue. |
|---|---|
| Technical Failure | If payment is completed but the purchased service is not delivered due to a technical problem. |
| Incorrect Transaction | Cases where payment was made incorrectly and the service was not used. |
| Other Valid Reasons | Requests will be reviewed individually based on circumstances and available information. |
The following situations may generally not qualify for refunds:
| Used Digital Content | Accessed courses, mock tests, reports, downloads, or digital materials. |
|---|---|
| Change of Mind | Requests made only because the user no longer wants to use the service. |
| Incorrect User Details | Problems caused by incorrect information provided by the user. |
| Completed Services | Services already delivered or fully utilised by the user. |
Due to the nature of digital products and educational services, refund decisions may depend on whether access, download, or usage has already occurred.
Users are encouraged to review service details, features, and pricing before completing payment.
If money has been deducted from your account but the transaction is unsuccessful, the amount will generally be automatically refunded by the payment gateway or banking system.
| Payment Successful | Service access will be provided according to the purchased plan. |
|---|---|
| Payment Failed | Amount will usually be reversed according to bank/payment gateway timelines. |
| Pending Transaction | Users should wait for confirmation before making another payment. |
Approved refunds will be processed through the original payment method used during the transaction.
| Refund Approval | Requests are reviewed before approval. |
|---|---|
| Processing Time | Approved refunds may take 7-10 business days depending on the payment provider and banking system. |
| Required Information | Users may need to provide transaction details, payment proof, and registered contact information. |
Users are requested to contact ExamCompetition first before initiating payment disputes or chargebacks.
We will make reasonable efforts to investigate and resolve genuine payment-related concerns.
ExamCompetition may update this Refund & Cancellation Policy from time to time to reflect changes in services, payment processes, or legal requirements.
Updated policies will be published on this page with the revised date.
For refund requests, cancellation queries, or payment-related support, please contact us:
| tihombhardwaj@gmail.com | |
| Website | https://examcompetition.com |
| Required Details | Order details, transaction ID, registered email, and reason for request. |
ExamCompetition aims to maintain transparent payment practices and provide a fair resolution process for genuine refund and cancellation requests.
We encourage users to carefully review service details before making payments and contact our support team whenever assistance is required.