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Departmentation on the basis of activities grouped according to the type of customer is _________.
- Adepartmentation by function
- Bdepartmentation by products
- Cdepartmentation by territory
- Ddepartmentation by customers
Correct answer: D
Discussion 1
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departmentation by customers
Departmentation on the basis of activities grouped according to the type of customer is departmentation by customers. Customer departmentalization is where the organization’s activities are ready to respond to and interact with specific customers or customer groups.
Departmentation on the basis of activities grouped according to the type of customer is departmentation by customers. Customer departmentalization is where the organization’s activities are ready to respond to and interact with specific customers or customer groups.