Question discussion

__________ is the environment in which the service is delivered and where the firm and customer interact and any tangible components that f…

320911Medium 1 reply 634 views

__________ is the environment in which the service is delivered and where the firm and customer interact and any tangible components that facilitates performance or communication of the service.

APhysical evidence
BProcess
CPlace
DPeople

Correct answer: A

Join the discussion Report an error

Discussion 1

CCommunity27 Jun 2021

Physical evidence

Physical evidence is the environment in which the service is delivered and where the firm and customer interact and any tangible components that facilitates performance or communication of the service.