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IBPS CRP CSA XVI Recruitment 2026

Official
Institute of Banking Personnel Selection All India Bank · Full-time
11,403 Total Vacancies
21 Aug 2026 Last Date to Apply
₹24,050 - ₹64,480 Salary / Month
₹850 Application Fee
20 - 28 yrs Age Limit

About This Recruitment

The Institute of Banking Personnel Selection (IBPS) has invited online applications for the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI) in participating Public Sector Banks for vacancies of 2027-28. A total of 11,403 indicative vacancies have been announced. The recruitment is for Customer Service Associate posts in the clerical cadre across 11 participating Public Sector Banks. Candidates must possess a Bachelor Degree in any discipline from a recognized University/Institution or an equivalent qualification recognized by the Central Government. Candidates must also fulfil the prescribed computer literacy and local language requirements. The age limit is 20 to 28 years as on 01 August 2026, subject to applicable relaxation. The selection process consists of an Online Preliminary Examination followed by an Online Main Examination. Candidates who qualify and are shortlisted will be provisionally allotted to a participating bank based on merit-cum-preference and the actual vacancies reported by participating banks. The indicative online registration period is from 01 August 2026 to 21 August 2026. The Preliminary Examination is scheduled for 10 and 11 October 2026 and the Main Examination is scheduled for 27 December 2026.

Quick Facts

Total Vacancies

CRP CSA-XVI

11,403 Posts

Vacancies11403

Application Start

Online Registration

01 August 2026

Date2026-08-01

Last Date to Apply

Online Registration

21 August 2026

Date2026-08-21

Age Limit

As on 01 August 2026

20 to 28 Years

Cutoff Date2026-08-01
Maximum Age28
Minimum Age20

Qualification

Minimum

Graduation

QualificationBachelor Degree

Participating Public Sector Banks

11 Banks

Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank and Union Bank of India.

Bank Count11

Computer Literacy

Required

Candidates must possess operating and working knowledge of computer systems as prescribed in the notification.

RequiredYes

Local Language Proficiency

State/UT Specific

Candidates must possess proficiency in the specified local language of the State/UT for which they apply, as prescribed in the notification.

State SpecificYes

Educational Qualification

Educational Qualification Graduation

Bachelor Degree in any discipline from a University/Institution recognized by the Government of India or any equivalent qualification recognized by the Central Government.

DisciplineAny Discipline
QualificationBachelor Degree

Age Limit

Minimum Age

As on 01 August 2026

20 Years

Age20
Cutoff Date2026-08-01

Maximum Age

As on 01 August 2026

28 Years

Age28
Cutoff Date2026-08-01

Age Relaxation

Reserved Categories

Applicable age relaxation is provided to eligible categories according to Government of India rules and the IBPS notification.

PwBD10
SC ST5
OBC NCL3

Vacancy Details

Customer Service Associate

Clerical Cadre

11,403 indicative vacancies

PostCustomer Service Associate
CadreClerical
Vacancies11403

Category-wise Vacancy

Indicative

SC: 1,910 | ST: 942 | OBC: 2,815 | EWS: 996 | UR: 4,740 | Total: 11,403

SC1910
ST942
UR4740
EWS996
OBC2815
Total11403

Vacancy Cycle

CRP CSA-XVI

Vacancies of 2027-28

Cycle2027-28

Application Fee

Application Fee

General / Other Candidates

Rs. 850

Fee850
CurrencyINR

Application Fee

SC / ST / PwBD Candidates

Rs. 175

Fee175
CurrencyINR

Syllabus

State / UT Preference Application

Candidates can apply for vacancies in only one State or Union Territory, subject to the conditions and language requirements prescribed in the notification.

One State Or UtYes

Selection Process

Online Preliminary Examination

Stage 1

Candidates are required to qualify in the Online Preliminary Examination for shortlisting to the Main Examination.

TypeOnline Preliminary Examination
Stage1

Online Main Examination

Stage 2

Candidates shortlisted from the Preliminary Examination appear for the Online Main Examination.

TypeOnline Main Examination
Stage2

Provisional Allotment

Final Stage

Candidates are provisionally allotted to participating banks based on merit-cum-preference and actual vacancies reported by participating banks.

TypeProvisional Allotment
Stage3

Salary / Pay Scale

Customer Service Associate Pay

Clerical Cadre

Rs. 24,050 – 64,480

Periodmonthly
Maximum64480
Minimum24050
CurrencyINR

Allowances

Participating Banks

Applicable allowances and benefits are provided according to the rules of the participating bank.

ApplicableYes

Frequently Asked Questions

How many vacancies are available in IBPS CSA XVI Recruitment 2026?

There are 11,403 indicative Customer Service Associate vacancies under CRP CSA-XVI.

What is the last date to apply for IBPS CSA XVI 2026?

The last date for online registration is 21 August 2026.

Date2026-08-21

What is the age limit for IBPS CSA XVI?

Candidates must be between 20 and 28 years of age as on 01 August 2026, subject to applicable relaxation.

What is the qualification for IBPS CSA XVI?

Candidates must possess a Bachelor Degree in any discipline from a recognized University/Institution or an equivalent qualification recognized by the Central Government, along with the prescribed computer literacy and local language requirements.

What is the selection process for IBPS CSA XVI?

The selection process consists of an Online Preliminary Examination followed by an Online Main Examination and provisional allotment to a participating bank.

When will the IBPS CSA XVI Preliminary Examination be conducted?

The Online Preliminary Examination is scheduled for 10 and 11 October 2026.

End Date2026-10-11
Start Date2026-10-10

When will the IBPS CSA XVI Main Examination be conducted?

The Online Main Examination is scheduled for 27 December 2026.

Date2026-12-27

Eligibility Criteria

Qualification: Bachelor Degree in any discipline from a University/Institution recognized by the Government of India or any equivalent qualification recognized by the Central Government. Candidates must also possess the prescribed computer literacy and proficiency in the specified local language of the State/UT fo

  • Candidate must be a citizen of India or satisfy the nationality conditions prescribed in the notification.
  • Candidate must possess a Bachelor Degree in any discipline from a recognized University/Institution or an equivalent qualification recognized by the Central Government.
  • Candidate must have a valid mark sheet or degree certificate showing the result of graduation.
  • Candidate must possess operating and working knowledge of computer systems.
  • Candidate must satisfy the prescribed local language proficiency requirement for the State/UT applied for.
  • Candidate must satisfy the prescribed age limit as on 01 August 2026.
  • Candidate must satisfy all other conditions prescribed in the official CRP CSA-XVI notification.

Upper age relaxation is applicable to eligible SC/ST, OBC-NCL, PwBD, Ex-Servicemen and other categories as per Government of India rules and the IBPS notification.

Important Dates

Notification 1 August 2026

01 August 2026

Online Registration Start 1 August 2026

01 August 2026

Online Registration Last Date 21 August 2026

21 August 2026

Preliminary Examination 10 October 2026

10 and 11 October 2026

Main Examination 27 December 2026

27 December 2026

Provisional Allotment

March 2027

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